Tuesday, December 1

Reservation Rewards = SCAM

ATTENTION ONLINE SHOPPERS and Friends:

Before you purchase online for the holidays PLEASE read!

A year and a half ago I purchased flowers for my friend from FTD.com, not knowing I had signed up for much more than a bouquet of daisies…

After submitting my credit card information to pay for the $40 flowers on FTD’s website a page popped-up on my computer encouraging me to apply for a $20 rebate - for a poor college kid, that’s an attractive deal.

I clicked it to find out more information, but after realizing it was just another scam I exited the screen. NOTE: I did not sign up for anything nor did I purchasing any additional items. I bought flowers, nothing else.

Although I review my purchases regularly, I never noticed anything out of the ordinary on my account – until last night when I was checking my account again. There, on my online banking account screen I saw:

Pending Withdrawal - Reservation Rewards - $12.00

Reservation Rewards? What was that? I racked my brain trying to think what store I could have possible purchased $12.00 worth of rewards at. Nothing came to mind. That’s when I thought to Google search the “Reservation Rewards”, and I found these:

1.http://www.google.com/hostednews/ap/article/ALeqM5jQ7x3X6CN43d2k6TLJcsjJlgwlDwD9C1JV3O0
2.http://www.complaints.com/2008/august/24/FANDANGO___RESERVATION_REWARDS_SCAM_182699.htm
3. http://www.ripoffreport.com/Corrupt-Companies/FTD-Reservation-Rewa/ftd-reservation-rewards-do-not-c9pap.htm

I found hundreds of blogs and customer complaints about other people – like me - who were paying for the same bogus rewards program. Turns out, I was one of the unlucky ones.

Reservation Rewards IS A SCAM.

It’s part of a company called “Webroyalty” that claims to offer rewards points and coupons. Well, I’m here to tell you that THEY DON’T. I went to my bank to print out my debit history, and it looks like they’ve been feeding off my account for over a year and half. At $12/month – that’s more than $250 gone.

After calling the number (800-732-7031) and clicking around for 5 minutes, I finally got to talk to a customer service rep. He said I had signed up, and that it was my choice to participate. I told him that I NEVER signed up for anything and wanted my money back. He said they could only refund me up to 6 months prior to my call, I wish I would have pressed further, but $72 is better than nothing.

I alerted my bank and cancelled my credit card, but I won’t get back my $200.

Friends & followers PLEASE be careful this holiday season – even legitimate sites can be deceptive.

Here’s the most recent update about the scam as presented by the Associated Press.
http://www.google.com/hostednews/ap/article/ALeqM5jQ7x3X6CN43d2k6TLJcsjJlgwlDwD9C1JV3O0

I can’t believe I fell victim to this, I just hope no one else does.

1 comment:

mary said...

Hi Andrea:

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. There is a form that you can complete to request a full refund of all the membership charges. If you would like me to send you this form, or, if there is any other assistance I can give you, please contact me at mary@reservationrewards.com.

Thanks,
Mary